New Trash Bill Format Coming In October
Our trash bills are changing! Due to price increases and difficulties processing and delivering the postcard bills, we are switching to a full-size paper bill effective with the October billing. A sample new style bill is shown below.
In addition to giving us the ability to send out extra flyers and informational inserts, changing to full-size letter bills means your bill is less likely to be lost, damaged, or destroyed before it gets to you in the mail, as it will now be delivered in a regular envelope. This change will not impact how payments are handled, whether someone is on auto-pay, or due dates. It is only a change in how the bill or statement is delivered to the home. Anyone desiring to no longer receive a paper bill may sign up for our e-billing anytime through our website or by calling City Hall during business hours.
If you have any questions about the new bill format, please contact City Hall at 314-965-3600 Monday through Friday from 8 AM to 5 PM. We appreciate everyone’s patience as we transition to the new format.